Autonomous Check-in and Queue-Free Experience
Digitize traveler registration. Allow your guests to verify themselves before arrival, complying with citizen security laws automatically.
Annual fraud losses in the hospitality industry
AH&LA Security Report
Of hotels prioritizing digital guest verification
Skift Hospitality Report
Contactless check-in with Joinble verification
Joinble Platform Data
Guest satisfaction with verified digital check-in
Joinble Client Data
Hospitality Identity for the Digital Guest Journey
Hotels and hospitality brands face identity challenges at every guest touchpoint — from booking fraud with stolen cards to chargebacks, fake IDs at check-in, and loyalty program abuse. The shift to contactless operations has amplified these risks.
Joinble transforms hotel identity management with seamless verification that enhances the guest experience. Our forensic AI verifies guest identity remotely before arrival, enables contactless check-in, and protects loyalty programs from account takeover.
By making identity verification invisible and instant, Joinble helps hotels reduce fraud while delivering the premium, frictionless experience that modern guests demand.
Reception Efficiency
Waiting at reception and manual management of entry reports are bottlenecks for hotel profitability.
Reception Queues
Tired guests who must wait for manual scanning of their documents.
Registration Errors
Mistranscribed data that causes problems with police authorities.
Staff Shortage
Difficulty in covering 24h receptions for night entries or in tourist apartments.
Freedom for Your Guests
- 1
Digital Pre-Check-in
The guest sends their ID/Passport and selfie days before arrival via a WhatsApp or Web agent.
- 2
Automatic Police Submission
Generation and submission of the entry report to authorities without human intervention.
- 3
Secure Digital Key
Access code or digital room key is released only after a positive verification.
Vacation rentals in Spain? Meet HazCheckin
If you run vacation rentals or a boutique hotel in Spain, HazCheckin is our specialized product: smart check-in, automatic police filings and full compliance with RD 933/2021. Spanish hospitality at light speed.
- check_circleDirect integration with SES.HOSPEDAJES, Policía Nacional, Guardia Civil, Mossos and Ertzaintza
- check_circleBiometric verification with liveness detection and OCR for Spanish DNI, NIE and passport
- check_circleFull GDPR, LOPD and Real Decreto 933/2021 compliance
- check_circlePMS sync and multi-property dashboard
Hotel Identity Verification Scenarios
How hotel brands use Joinble to secure operations and enhance guest experience.
Contactless Check-In
A luxury hotel chain uses Joinble for pre-arrival identity verification, enabling guests to bypass the front desk and go directly to their room with a verified digital key.
Result: 70% reduction in check-in time, 93% guest satisfaction
Booking Fraud Prevention
A hotel group verifies guest identity at booking for high-value reservations, matching the booker to the payment method and eliminating no-show fraud.
Result: 85% reduction in booking fraud, 50% fewer chargebacks
Loyalty Program Protection
A hospitality brand uses Joinble to verify identity for loyalty point redemptions above 50,000 points, preventing account takeover and point theft.
Result: 97% reduction in loyalty fraud, improved member trust
